Client Portals
Every project deserves a client portal. Yours are free.
Branded portals with project status, milestones, and invoice accountability. Free and unlimited on every ProLens tier. No other A/E platform offers this.
The Problem
Your clients want better communication. They are not getting it.
62% of project owners want better communication from their A/E firms. The typical response is a monthly PDF and an awkward phone call about an overdue invoice. There is a quieter, more effective answer.
The current state
Broken- 📧 Monthly PDF update
- 📞 Awkward call about overdue invoice
- 🤐 Silence between milestones
- 📥 Forwarded emails as the source of truth
- 🙅 Client logs in to nothing
With a ProLens portal
The answer- 📊 Always-current project status
- 💰 Invoice balance visible without a call
- 🗓 Milestone timeline owners can check
- ✍️ Weekly Pulse update from the PM
- ⭐ Anonymous satisfaction pulse
What Clients See
The single place your clients check in.
Every portal user sees the same surfaces, branded for your firm. PMs publish once. Clients see updates everywhere.
Project status by discipline
Architectural, structural, MEP, and interior progress bars. Updated by your PMs in the Weekly Pulse, published once and reflected everywhere.
Invoice accountability
Outstanding, current, and overdue balances displayed alongside project status. Information without confrontation.
Milestone timeline
Upcoming and completed milestones with dates. Owners and developers always know what comes next and what already shipped.
Weekly Pulse from their PM
A human update from the PM published every week. Replaces the Monday status email and the quarterly check-in.
Anonymous satisfaction pulse
A one-question weekly survey. Results feed your dashboard so you see satisfaction trends per project without asking anyone to fill out a form.
Your brand, your domain
Custom logo, colors, and (on Firm and Enterprise tiers) custom domain. Clients see your firm, not ProLens.
Stats That Matter
The portal is the cheapest collections tool you will ever own.
2.6×
faster payment with client portal visibility
PSMJ benchmark · 2025
83%
fewer project delays at firms with optimized project technology
Based on Dodge Data & Analytics surveys
$0
per portal, per client, forever
Every ProLens tier
How It Works
One workflow. Three audiences served.
01
PM publishes the Weekly Pulse
Your project manager reviews auto-calculated discipline progress, adds client-facing notes, and publishes once.
02
Client sees the portal update
The published Pulse, current milestones, and invoice balance appear in the client portal. No email forward required.
03
Satisfaction pulse feeds your dashboard
The client answers one anonymous question. The trend lands on your firm dashboard alongside the project's financials.
Invoice Accountability
The portal handles the awkward conversation for you.
The invoice banner appears at the top of every portal page. It doesn't nag. It doesn't email. It just exists. Developers log in to check their project and they see the balance. Payment behavior changes without a single phone call.
Before
45d
avg. days to discuss an overdue invoice
After
28d
avg. days to payment. The portal does the talking.
Three layers: persistent portal banner, KPI tile with overdue accent, and per-project invoice status.
ProLens Payments
Get paid faster. Automatically.
Add a Pay Now button to every invoice in the portal. ACH or card, your clients choose. Funds flow direct to your Stripe account — we never hold money.
30 days
Average DSO reduction with online payments
62%
Of invoices paid within 24 hours of delivery
20%
Increase in cash flow for firms using portal payments
$0 setup
Connect your existing Stripe account in minutes
How it works
01
Connect your Stripe account
One-time, about 2 minutes. Settings → Connect Stripe. We use your account, not ours.
02
Clients see a Pay Now button
Every outstanding invoice in the portal gets a payment button. No portal redesign required — it appears automatically.
03
Payments auto-reconcile with your PSA
When a client pays, the invoice status flips to paid in ProLens. Your PSA stays the system of record; we just listen.
Supported payment methods
ACH bank transfer (lowest cost for high-value invoices) and credit/debit cards. Your clients choose. Standard processing fees apply.
Industry leaders like Unanet have seen a 50% increase in payment processing volume after integrating Stripe Connect into their A/E platform.